Privacy Policy

Introduction

LEAL BOATS INDÚSTRIA E COMÉRCIO DE PRODUTOS NÁUTICOS DE ARARUAMA LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our boat manufacturing and nautical products business.

By engaging our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As a boat manufacturer, we may collect the following types of information:

• Contact Information: Name, address, phone number, email, and other contact details.
• Purchase Information: Boat models, specifications, customization options, and transaction details.
• Custom Build Specifications: Design requirements, technical specifications, and project documentation.
• Registration Information: Details required for boat registration and documentation.
• Service Records: Maintenance history, repair records, and warranty information.
• Financial Information: Payment details, financing information, and billing records.

How We Use Your Information

We use the collected information for the following purposes:

• To process boat orders and customization requests
• To communicate about your order status and delivery
• To provide warranty services and technical support
• To schedule maintenance and repair services
• To prepare boat registration documentation
• To process payments and financing arrangements
• To send product updates and safety information
• To improve our products and services

Custom Build Projects

For custom boat builds, we collect detailed specifications and design requirements. This information is used solely for the purpose of manufacturing your vessel according to your specifications. Design documents and project details are kept confidential and not shared with third parties without your consent.

Boat Registration & Documentation

As required by Brazilian maritime authorities, we collect and process information necessary for boat registration and documentation. This includes owner identification, vessel specifications, and construction details. Such information may be shared with the Brazilian Navy (Marinha do Brasil) and other regulatory authorities as required by law.

Warranty & Service Records

We maintain records of warranty registrations and service history for boats we manufacture. These records help us provide warranty services, track maintenance, and ensure the safety and performance of our vessels. Service records are retained for the warranty period and a reasonable period thereafter.

Safety Recalls & Notifications

In the interest of safety, we maintain contact information for boat owners to communicate important safety information or recall notices. We may contact you regarding safety-related matters affecting your vessel, even after the warranty period has expired. This use of your information is essential for owner safety.

Intellectual Property

Custom designs created for your vessel may be retained in our records for warranty and service purposes. We respect the confidentiality of custom specifications and do not use your unique designs for other customers without permission.

Data Security

We implement appropriate security measures to protect your personal information and project details against unauthorized access, alteration, disclosure, or destruction. Design documents and customer records are stored securely with access limited to authorized personnel.

Data Retention

We retain customer and vessel records for the periods required by Brazilian maritime regulations and tax laws. Boat construction records are maintained as required for registration and liability purposes. Warranty records are kept for the duration of the warranty plus a reasonable period.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With maritime authorities for boat registration and documentation
• With insurance companies at your request for coverage purposes
• With financing institutions for loan processing (with your consent)
• With suppliers for parts and materials needed for your vessel
• With authorized service partners for warranty repairs
• With legal authorities when required by law

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data and vessel records held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to regulatory requirements)
• Request copies of your boat documentation
• Request information about how your data is processed
• Object to certain types of data processing
• File a complaint with the National Data Protection Authority (ANPD)

Note: Certain vessel records must be retained as required by maritime regulations and cannot be deleted upon request.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Significant changes will be communicated to our customers. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: